Technical Survey

Fill out our form below and let us know how we did.

Tell us a little about you
Your name*
Your email address*
How did you initiate this technical support transaction?*
If other, please specify
Do you consider this issue to be resolved?*
If you feel this issue has not been resolved, please tell us why:
How satisfied are you?
With the Tech Support Technician's ability to understand the unique nature of your problem?*
With the Tech Support Technician's ability to provide clear answers to your questions?*
With the Tech Support Technician's product knowledge?*
With the Tech Support Technician's level of expertise and experience?*
With the Tech Support Technician's ability to provide you with a solution that worked?*
With the Tech Support Technician's timely follow-through on your issue?*
That the Tech Support Technician kept any commitments that s/he made to you?*
That the Tech Support Technician kept any commitments that s/he made to you?*
With the Tech Support Technician's overall handling of your issue?*
That the Tech Support Technician was committed to solving your problem?*
With the time it took to resolve your issue?*
Any additional comments?